Utafiti juu ya uelewa wa watumiaji wa huduma za SUMATRA
haki na wajibu wao.
SUMATRA CONSUMER CONSULTATIVE COUNCIL is established under Section 29 of The Surface and Marine Transport Regulatory Authority [SUMATRA] Act, Act N0. 9 of 2001.
The functions of the Council are;
(i) Representing the interests of Consumers by making submissions to, providing views and information to and consulting with the Authority, Minister and Sector Ministers.
(ii) Receiving and disseminating information and views on matters of interest to consumers of regulated goods and services.
(iii) Establishing regional and sector consumers committees and consult with them
(iv) Consulting with industry; government and other consumer groups on matters of interests to consumers of regulated goods and services.
(v)Establishing local and sector consumer committees and consult with them